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- What services can you provide?
We provide a regular or occasional dog walking service and
personalized visiting/companionship for cats and other small pets
so that they can stay in their own home while owners are away for
the weekend or on holiday. We also offer home sitting where we stay
and look after both home and pets while owners are away. All pets
are catered for using our professional and respected standards.
Please visit our Services & Rates
page
for detailed information on what we offer.
- How many times do you visit?
As many times as the client requires.
- How long does the visit last?
Dogs —
Our most popular request is for 35 minutes. This usually consists
of a good walk although we also feed, groom and provide general
companionship to suit individual requirements.
Cats — A 35-minute visit is normally sufficient to feed and
provide companionship.
- Can you stay in the house overnight (Home
Sit)?
Yes, we do offer a home sitting service.
We would need to check our availability before committing to any
dates and find out as much about your dates and specific
requirements as possible. Our service is detailed and customer
focused. Home sitting is a proven deterrent against domestic
break-ins.
- How much do you charge?
The charges will
depend on the number and type of pets, your specific requirements
and the frequency of the visits. Please provide us with as much
information as you can and we will be more than happy to give you
price range indications. We have posted most of our pricing on our
Services & Rates
page.
- What do I do if I want to book?
Before we
are able to accept any bookings we need to carry out a pet care
assessment. This gives you an opportunity to meet us and us to meet
you and your pets. It will take about 45 minutes to and hour and
will cover details such as normal daily exercise and your pets
feeding requirements. This will allow us to provide the highest
level of care in your absence. It would be helpful if we can take a
spare key at the time of the assessment.
To request a service or pet care assessment, please call us at
(920)
629-0913 or fill out our online Service Request Form
and we will call to set
up our initial meeting.
- Are there any other pet care services that you can
provide?
Please contact
Pampered Pets direct to find out details about all the services we
offer.
- KEY POLICY
Key policies Most clients give key(s) to the sitter at the initial
interview. We have a “Ready Key” program that ensures
the safety of your key. Once we get your key it is assigned a code
and will be stored in our locked box. Your key code and address are
stored separately for security purposes. If you do not have the key
ready at the initial consultation, we charge a $15 key pick-up fee.
We recommend using Ready Key for safety and convenience, but we can
leave it in your home at the end of the sit, whichever you prefer.
If you decide to have the sitter leave the key in your home after
the last visit, please arrange for a neighbor or someone nearby to
have a spare key in the event that you are delayed and your pets
require further visits.
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